Privacy Agreement

Privacy policy

The CLS website may be used without leaving personal relevant data. With respect to using some of the sites, distinct rules which will be described in detail below, may prevail. Your personal data (e.g. name, address, e-mail, phone number, etc.) are being processed according to the GDPR (EU General Data Protection Regulation). Data are referred to as personal if they can be related to one individual person. You will find the judicial basics of the Data Protection within the federal Data Protection Law (BDSG) and the Telemediengesetz (TMG). The rules as follows inform you about the modality, extent and reason of the ascertainment, the use and processing of the data related to each individual by the provider.

CLS Cell Lines Service GmbH
Dr.Eckener-Str. 8
69214 Eppelheim
+49 (0)6221 700799
Managing Director:
Dr. Rosemarie Steubing

Please note that the internet-based transmission of data has security flaws, absolute safety that third parties would not have access to your data is excluded.


On our website, we are using so-called cookies allowing the recognition of multiple access by the same user or same user/owner of the internet connection. Cookies are small text data, which are placed and stored on your PC by the internet Browser you are using. They give support in optimizing our presence in the Internet and our global offerings. In most cases those are 'Session-Cookies', which are deleted once you have quit our website. These Cookies may leave information to be able to recognize you later or enabling easier access to our website. This recognition is accomplished by storing your IP address. You may prevent the installation of Cookies in the corresponding adjustments within your Browsers; however, this may result in incomplete access to all the functions of our website.

Server information

For technical reasons the following data which your Internet Browser transmits to us and/or our Webspace Provider, are being collected (so-called Server logfiles):

  • Type of Browser and -version
  • Operating System
  • Websites you are visiting us from (referrer URL)
  • Websites you are visiting
  • Date and time of your access
  • Your Internet Protocol (IP) address.

These anonymous data are stored separately from the personal data which you have indicated and do not refer to any individual person. They are evaluated for statistical reasons and to help us in optimizing our Internet presence and our global offerings.

Recording function

You may register on our website; the data you have provided will be seen in the input mask of the registering form:
Company name, name, address, E-mail, Telephone, Fax, website, EGID
This data are stored in our offering for later usage only. The data are not forwarded to any third party. Your data are not matched with those data having been possibly collected by other components of our website.


On our website you have the option to subscribe to our newsletter. This Newsletter gives us the chance to inform you about our global offerings. If you wish to receive our Newsletter you need a valid E-Mail address. The E-Mail-Adresse provided by you will be revised as to if you are the owner of this provided E-Mail address or if the owner has authorized the reception of the Newsletter. Upon registering for our Newsletter we will save your IP-adress, date and time of your registration to prevent misuse of your E-Mail address by a third person. We will not access more of your data. The collected data will be used with respect to you receiving our Newsletter. The data will not be forwarded to third parties, and they will not be compared with other data which have been collected through other components of our site. You may cancel the subscription of this Newsletter any time. Please find more information within the confirming E-Mail as well as in each separate Newsletter.

Ways of contact

You may contact us either by E-Mail or via the contact form on the website. The data provided will be stored in our management system for getting in contact with you later on or for processing of orders. The data will not be forwarded to third parties, and they will not be compared with other data which have been collected through other components of our site.

Use of Google+-Recommendation-Components

On our site, the '+1'-button of Google+, Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, in the following 'Google', is aplied. Upon each single call of our webpage being equipped with such a '+1'-component, this component will be prompted that the browser you are using will download a corresponding representation of the component from Google. Thus, Google gets knowledge of the webpages of our internet pages you are visiting at that moment. According to Google, an additional evaluation of your visit will not occur unless you are logged in to your Google account.

If you access our website whilst being logged in to Google, Google, in confirming the '+1'-button, can record information on your Google account, on websites recommended to others, your IP-address and further information related to the browser.

This way, your '+1'-recommendation can be stored and made accessible to the public. Your Google '+1'-recommendation together with your account name and where applicable your photo can be shown in Google services such as search results or your Google account or any other sites, i.e. advertisements and webpages in the Internet. In addition, Google can connect your visit on our website with your data stored with Google. Google records such information to improve Google services further. To prevent such kind of recording by Google, log out of the Google account ahead of accessing our website.

You may access the privacy policy of Google regarding the '+1'-button and additional information on recording, forwarding and use of data by Google, to your right thereabout and the adjustments of your profile here:

Use of reCAPTCHA

To protect input forms on our website, we implement the service 'reCAPTCHA' of the company Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, herewith 'Google'. In using this service one can discriminate between the corresponding input being of human origin or of abusive automated machine-made handling.

According to our knowledge, the referrer-URL, the IP-address, the behaviour of the visitors of the website, information about the operating system, browser and length of stay, Cookies, representation commands and scripts, the way of input of the user as well as the movemetns of the mouse within the range of the 'reCAPTCHA'-Checkbox are being transferred to 'Google'.

'Google' uses these data, amongst others, to digitalize books and other printed matter as well as to optimize services such as Google Street View and Google Maps (e.g. identification of street name and number).

The IP-address which was transmitted within the scope of 'reCAPTCHA' will not be merged with other data of 'Google' unless you were logged in to your Google account whilst using the 'reCAPTCHA'-Plug-ins. If you wish to disable this transmittance and storage of data about you and your surfing on our website through 'Google', you must log out from 'Google' ahead of visiting our site and using the 'reCAPTCHA' Plug-in, respectively.

Usage of the service 'reCAPTCHA' is carried out subject to the terms of use of 'Google':

Applying Facebook components

We use components of the provider on our website. Facebook is a service of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.

Each time you visit our website, the browser will download a corresponding representation of the component from Facebook. Through this process, Facebook is informed which concrete page of our Internet presence is currently being visited by you.

If you visit our website and you are logged in to Facebook, Facebook will be able to collect the information obtained about the websites recommended by you as well as your IP address and other browser relevant information and link it to your respective account. If you click on the Like-button or if you give corresponding comments, this information will be transmitted to your personal user account on Facebook and stored there. In addition, the information that you have visited on our website is given to Facebook. This happens regardless of whether you click the component or not. Wir setzen auf unserer Seite Komponenten des Anbieters ein. Facebook ist ein Service der facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.

If you want to prevent this transmission and storage of data about you and your behavior on our website through Facebook, you must log out of Facebook before you visit our website. The privacy notices of Facebook provide more detailed information, in particular on the collection and use of data by Facebook, to your rights in this regard and to the settings to protect your privacy:

An overview of the Facebook plugins can be found at

Use of Twitter Referral Components

We use components of the Twitter provider on our website. Twitter is a service of Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, United States.

Each time you visit our website, which has such a component, this component causes the browser you are using to download a corresponding representation of the component of Twitter. Through this process, Twitter is informed about which specific page of our website is currently being visited.

We have no control over either the information, nor the amount of data collected through Twitter. To the best of our knowledge, Twitter collects the URL of the respective website accessed and the user's IP address, but is not used for purposes other than the presentation of the Twitter component. Further information can be found in the privacy policy of Twitter at

You can change your privacy settings in the Account Settings at

Use of Sofortüberweisung as a payment method

If you decide for a payment with the online payment service Sofortüberweisung, your contact details will be sent to Sofortüberweisung as part of the order. Sofortüberweisung is an offer of SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany. Sofortüberweisung assumes the function of an online payment service provider, which enables cashless payment of products and services on the Internet.

The personal data transmitted to Sofortüberweisung are usually first name, last name, address, telephone number, IP address, e-mail address, or other data required for order processing, as well as data related to the order such as number of articles, article number, invoice amount and percent taxes, billing information, etc.

This submission is necessary to process your order using the payment method you have selected, in particular to confirm your identity, to administer payment transactions and the customer relationship.

Please note, however, that personal data may be passed on to immediate effect transfer to service providers, to subcontractors or other affiliated companies, as far as this is necessary to fulfill the contractual obligations of your order or the personal data to be processed in the order.

Under certain circumstances, the personal data transmitted to Sofortüberweisung is transferred by Sofortüberweisung to credit reference agencies. This submission is used for identity and credit checks related to the order you have placed.

You can find out which data protection principles are based on the immediate processing of your data when processing your data, as shown in the data protection guidelines that are displayed during the payment process of Sofortüberweisung.

If you have further questions regarding the use of your personal data, you can contact them via e-mail ( or in writing (SOFORT GmbH, Datenschutz, Theresienhöhe 12, 80339 München).

Information / revocation / cancellation

On the basis of the Federal Data Protection Act, you can contact us free of charge with questions regarding the collection, processing or use of your personal data and their correction, blocking, deletion or revocation of a given consent. We point out that you have a right to the correction of false data or deletion of personal data, should this claim preclude no statutory storage requirements.